Careers

Description

Our ideal candidate is customer-focused, self-motivated, detail-oriented, efficient, has excellent problem-solving abilities and is passionate about delivering results on time. The Customer Service Rep thrives on interacting with clients via phone and email to identify and resolve issues with precision and competence.

About Clean Energy USA 

Clean Energy USA has installed over 2,400 systems since 2007, making us Delaware’s premier provider. We work with both residential and commercial customers and install solar panels on new construction as well as established homes and businesses. Our employees are passionate about their jobs and believe in happiness, positivity and everyone working together as a team. 

What it’s like to work at Clean Energy USA? 

Clean Energy USA is a rapidly growing company. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Clean Energy USA is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation and customer success. We work hard, but also get to enjoy a pretty sweet perks like: unlimited time off, generous benefits, and employee appreciation events such as Snow Tours, Summer Kick-Off Parties, Firefly Music Festival, and Boat Day - just to name a few. Simply put, working at Clean Energy USA is: AWESOME!

What does a Customer Service Representative do?

Individuals in this position are responsible for handling high amounts of incoming calls with a positive attitude. Customer Service Reps must be able to evaluate a customer's needs and provide solutions to secure resolution. You must always be willing to go the extra mile to engage customers and build relationships.

Are you ready to join our team?

If you feel like you are the right candidate for this job, fill out the form above and you will be on your way to possibly being part of a great team.

Requirements

RESPONSIBILITIES:

• Handle high amounts of incoming calls with a customer-first attitude.
• Identify and evaluate a customer's needs to deliver satisfaction.
• Build sustainable relationships of trust through open and interactive discussion.
• Provide accurate, valid and comprehensive information by using the right methods and tools.
• Manage complaints, provide proper solutions & options, and follow up to assure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Go the extra mile to engage customers.

SKILLS/ABILITIES:

• Detail-oriented with exemplary organizational skills.
• High level of confidence, integrity and motivation.
• Ability to multitask and work well under pressure.
• Ability to be proactive, responsive and resourceful.
• Exceptional problem-solving skills and able to address issues independently.
• Highly flexible with an ability to work independently as well as in a team setting.
• Must consistently demonstrate the highest level of professionalism and discretion.
• Strong interpersonal skills with the ability to interact well with all levels internally and externally (clients, customers, internal executives and employees).

EDUCATION AND EXPERIENCE:

• 1-2 years of customer support experience (preferred)
• Experience with Microsoft Office (preferred)
  

 

Job Type: Full-time

Description

Individuals in this position are responsible for responding to and performing repair requests and job tasks of various difficulty levels. 

About Clean Energy USA 

Clean Energy USA has installed over 2,400 systems since 2007, making us Delaware’s premier provider. We work with both residential and commercial customers and install solar panels on new construction as well as established homes and businesses. Our employees are passionate about their jobs and believe in happiness, positivity and everyone working together as a team. 

What it’s like to work at Clean Energy USA? 

Instead of being stuck in an office all day, Service Technicians get to be outside interacting with both our homeowners and co-workers. We work hard, but also get to enjoy a pretty sweet perks like: unlimited time off, generous benefits, and employee appreciation events such as Snow Tour, Summer Kick-Off Party, Firefly Music Festival, and Boat Day - just to name a few. Simply put, working at Clean Energy USA is: AWESOME!

What does a Service Technician Assistant do?

Working under the supervision of the Service Manager, individuals in this position are responsible for responding to and performing repair requests and job tasks of various difficulty levels. Tasks require basic skills in carpentry, electric, and wall systems/coverings. You also must be comfortable with computer systems and scheduling software as well as have excellent verbal and written communication skills. A skills review assessment may be required of candidates filling these positions.  

Are you ready to join our team?

If you feel like you are the right candidate for this job, fill out the form above and you will be on your way to possibly being part of a great team.

Requirements

RESPONSIBILITIES:

• Performs various levels of finish and repair work.
• Maintains and adheres to service orders and or task lists.
• Maintains accurate and concise documentation of activities and events.
• Maintains materials and tools based on needs assessment for a variety of low to mid-level repair / maintenance projects.
• Acts as line level customer service representative (Service Technician).
• Reports on actual or potential quality control issues.
• Performs related work as required.

SKILLS/ABILITIES:

• Knowledge of residential construction, materials and methods
• Knowledge of basic carpentry, HVAC, electrical principles and wall systems/coverings and troubleshooting techniques.
• Knowledge of customer service principles and practices.
• Computer skills and being versatile with our online software.
• Skill in basic to mid-level maintenance techniques.
• Skill in the use and safe operation of various hand, power and specialty tools associated with the construction trades.
• Ability to perform and maintain high levels of workmanship quality and performance.
• Ability to maintain accurate and up to date documentation.
• Ability to safely operate on a construction site on foot for extended periods.
• Ability to climb ladders, steps, and landings to safely access construction areas.
• Ability to safely lift no less than 50 lbs. unassisted.
• Ability to physically operate in all types of weather conditions for extended periods of time.
• Ability to operate independently or as a member of a team.
• Ability to foster and maintain positive customer relationships seeking to enhance organizational image and reputation.
• Ability to interact and relate well with individuals of various socioeconomic backgrounds in various situations.

EDUCATION AND EXPERIENCE:

• 2 years of experience in construction industry, trades or maintenance. (Vo-tech related coursework may be substituted in lieu of experience for punch out tech).
• Possession of valid Driver's License.
• Any combination of knowledge, skills, or education which demonstrates competency in required areas.

 

Job Type: Full-time

Description

Clean Energy USA, part of the Schell Brothers family, is looking for outgoing, energetic and happy candidates to be Lead Solar Installers. 

About Clean Energy USA 

Clean Energy USA has installed over 2,400 systems since 2007, making us Delaware’s premier provider. We work with both residential and commercial customers and install solar panels on new construction as well as established homes and businesses. Our employees are passionate about their jobs and believe in happiness, positivity and everyone working together as a team. 

What it’s like to work at Clean Energy USA? 

Instead of being stuck in an office all day, Installers get to be outside interacting with both our homeowners and co-workers. Simply put, working at Clean Energy USA is: AWESOME! We work hard, but also get to enjoy a pretty sweet perks like: unlimited time off, generous benefits, and employee appreciation events such as Snow Tour, Summer Kick-Off Party, Firefly Music Festival, and Boat Day just to name a few. Oh yea, we also pay our Installers a very competitive salary along with the potential for kW installation bonuses.

What is required to be a Lead Solar Pane Installer?

To be qualified for this job, you’ve got to be positive and caring. We look for candidates who are organized, respectful, goal oriented, dependable and who have an awesome, happy attitude. Having solar installation experience is required for this position. Because this work requires being up on a roof, it's best not to be afraid of heights. Experienced Installers can move pretty quickly on a job site. Solar panels are not installed until the very last step of the job; this means that things can be tweaked on the roof up until the last minute. As soon as sun hits the panels, they are producing electricity, so extra precaution is needed, and safety is our number one priority.

Are you ready to join our team?

If you feel like you are the right candidate for this job, fill out the form above and you will be on your way to possibly being part of a great team.

Requirements

REQUIRED SKILLS/ABILITIES:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Must be able to collaborate with other Team Members.
• Strong work ethic, reliable, punctual, and honest. 
• Strong problem-solving skills.
• Ability to prioritize tasks. 
• Ability to function well in a high-paced environment.
• Personable and polite, with excellent people skills. 
• Devoted, positive attitude and a strong commitment to service.
• Able to work legally in the United States, with a valid, driver’s license, and clean driving record. 
• Able to withstand background and reference checks. 
  
  

EDUCATION AND EXPERIENCE:

Minimum of 3-5 years of previous experience in solar installation.

PHYSICAL REQUIREMENTS:

Must be able to lift 50 pounds at times. 

 

Job Type: Full-time

 

Description

The Master Electrician leads the team in installing and directing the work of the electrical portions of the solar installation such as wiring, conduit work, sizing of wires and disconnects, interconnecting and other related tasks on either roof or ground-mounted systems.

About Clean Energy USA 

Clean Energy USA has installed over 2,400 systems since 2007, making us Delaware’s premier provider. We work with both residential and commercial customers and install solar panels on new construction as well as established homes and businesses. Our employees are passionate about their jobs and believe in happiness, positivity and everyone working together as a team. 

What it’s like to work at Clean Energy USA? 

Instead of being stuck in an office all day, Master Electricians get to be outside interacting with both our homeowners and co-workers. We work hard, but also get to enjoy a pretty sweet perks like: unlimited time off, generous benefits, and employee appreciation events such as Snow Tours, Summer Kick-Off Parties, Firefly Music Festival, and Boat Day - just to name a few. Simply put, working at Clean Energy USA is: AWESOME! 

What is required to be a Master Electrician?

To be qualified for this job, you’ve got to be positive and caring. We look for candidates who are organized, respectful, goal oriented and dependable and who have an awesome, happy attitude. Having solar installation experience is preferred for this position. You must also have a distinct talent for working in electricity. 

Are you ready to join our team?

If you want to join an up-and-coming industry with a top-notch company growing rapidly in the space, Clean Energy USA is for you! Fill out the form above!

Requirements

RESPONSIBILITIES:

• Participate in active project pre-planning and job preparation.
• Manage material per job to ensure that teams have the correct material, and that material check-out and check-in procedures are being followed.
• Lead and mentor the team. 

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Must be able to collaborate with other Team Members.
• Strong work ethic, reliable, punctual, and honest. 
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks. 
• Ability to function well in a high-paced environment.
• Personable and polite, with excellent people skills. 
• Devoted, positive attitude and a strong commitment to service.
• Able to work legally in the United States.
• Have a valid Driver’s License and clean driving record. 
• Able to withstand background and reference checks.
  
  

EDUCATION AND EXPERIENCE:

• Master Electrician (DE) license
• 3+ years of Solar industry experience (preferred)

PHYSICAL REQUIREMENTS:

• Be able to lift, pull and push materials and equipment to complete assigned job tasks.
• Be able to lift 50 lbs. of weight frequently.
• Ability to climb ladders and install conduits.
• Have full range of mobility in the upper and lower body.
• Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.

 

Job Type: Full-time