Privacy Notice

NOTE: This is based on standard privacy policy language. We are not legal experts and strongly recommend having your own legal team review and edit this document before signing off on it/publishing to your site.

LAST MODIFIED: 07/16/2021

At Clean Energy USA, we respect our clients and understand that you are concerned about privacy.  The purpose of this Privacy Notice is to let you know what kind of information we collect, how we use it, with whom it may be shared, what choices you have regarding our use of your information, and how you may review and change some of the data you provide to us. 

When Do We Collect Information?

We collect personally-identifiable information when you provide it to us.  In addition, our website servers collect the domain names of visitors to our websites, and we might receive personal data and other online and offline information from our business partners who share it with us. We will use such information in accordance with applicable laws and this Privacy Notice.

What Information Do We Collect?

The personal information we collect might include your name, title, company, address, email address, phone numbers, etc.  We may combine the information we collect from you with information we receive from you offline.  We may also receive information about you from other sources, including, for example, address update services. Finally, we also collect information using cookies and web beacons to collect information such as your IP address, browser type, the time and length of your visit, the pages of the site you visit and other clickstream data.  Additional information about cookies is located below.

How We May Use Your Information

  • We will never sell your personal information. We collect personal information to facilitate customer service or to enable us to contact you if you request information. We may also offer or provide optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your experience, and to provide advice and service recommendations. Taking part in any of these segments is optional.
  • We also use the information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional emails, and offers may be provided by our company as well as from our marketing partners, advertisers and other third parties.
  • We may perform research on our users’ demographics, interests, and behavior based on the information provided to us from surveys and from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis to prevent identification of personal information relating to any one individual.
  • Our servers may collect the domain names of visitors, as well as other information about your visit. This information is aggregated to measure number of visits, average time spent on a website, pages viewed, etc. We may share this aggregated data with third parties. We use this information to measure the use of our websites, recognize you when you return to the site, and to improve content of our websites.
  • We use information provided and/or collected from your use of the website to review site usage and operations, to address problems with the site, our business or our products and services, and to protect the security or integrity of the site and our business.
  • We use information provided by you to consider your employment application or to otherwise evaluate your personal information in connection with employment opportunities with our company.

Reasons We Share Information

We may share or otherwise disclose information collected from and about you for the following purposes:

  • To our service providers, suppliers and business associates, if the disclosure will enable them to fulfill your request for products or services from us;
  • To our service providers and business associates, if the disclosure will enable them to perform a business, professional or technical support function for us;
  • To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and
  • If our company is involved in a merger, acquisition or other corporate transaction, then your information may be sold or transferred as part of this transaction as permitted by law or contract.

Who Has Access to Your Information

When you are on our website and are asked for personal information, you are sharing that information with Clean Energy USA, and our service providers.  For example, Clean Energy USA utilizes HubSpot to host its website and perform certain analytics on website usage. As such, HubSpot has access to our clients’ personal information. HubSpot’s Privacy Notice can be found here:

In addition, we use Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits and activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Our website also contains content and plugins from social media sites like Facebook (“Like” button), Twitter (“Share to Twitter”), Linkedin, and others.  These plugins allow you to share information from our website to your timeline or account.  When you connect to these services, the third parties may store and/or access data (including through the use of cookies and other similar technology) over which we do not have control.  If you are logged into a social media website while visiting our website, the social media plugins may allow the social media website to receive information that you visited our website and link it to your social media account.  We do not control these sites, and information collected is governed by the privacy statement of the third party company.  For more information, please refer to their privacy statements.


We may partner with third party vendors to serve you ads on other websites across your devices over time (commonly referred to as “retargeting”).  Our vendors may collect information about you when you visit our website, such as your IP address, browser cookies, and other information that identifies your device, and use it for retargeting purposes. They may collect this information using server logs, web beacons, tags, pixels, mobile advertising IDs (such as Apple’s IDFA or Google’s Advertising ID), cross-device linking, and similar technologies. 

You can opt out of retargeting in web browsers and mobile apps on your current browser or device by visiting and  To help preserve the choices that you make in the Digital Advertising Alliance’s (“DAA”) WebChoices page, you can install the DAA’s “Protect My Choices” extension that is available at

Record Retention

We will retain your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  We will also keep your personal data for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We retain archived copies of your information as required by law or for legitimate business purposes.

Use of Cookies

We, or third-party service providers acting on our behalf, may use cookies or web beacons on our site.  A cookie is a small text file that may be stored on the hard drive of your computer when you access the site.  A web beacon is an electronic image used to recognize a cookie on your computer when you view a web page.  We may use cookies and web beacons to collect non-personal information from you, including your IP address, browser type, the time and length of your visit, the pages of the site you visit and other clickstream data.  This information may be used in order to:

  • Recognize you when you return to the site;
  • Improve and personalize your experience on our site;
  • Provide you with customized advertising; and
  • Monitor site usage and analyze the behavior of site visitors.

We do not collect any personal information through our use of cookies and web beacons, and we do not combine the non-personal information we collect through them with any of your personal information. You may decline cookies, but by doing so, you may not be able to use certain features on our site.  You also may be able to make some web beacons unusable by rejecting cookies.  Check the “Help” menu of your browser to learn how to change your cookie preferences.

Transfer of Data

We are based in the United States and any personal data collected from this website may be transferred to and processed within the U.S. The privacy protections and the rights of authorities to access your personal information in the U.S. may not be equivalent to those in your home country. By submitting your personal data, you’re agreeing to this transfer, storing and/or processing of data in the U.S.

Children’s Privacy

We comply with the Children’s Online Privacy Act of 1998 (COPPA). We do not direct the site to, nor do we knowingly collect personal information from children.  This website is not intended to solicit information of any kind from persons under the age of 18.

California “Do Not Track” Disclosure

Do Not Track (“DNT”) is a privacy control that users can set when they use certain web browsers. It is a means for users to inform websites that they do not want certain information about their website activity collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.


We have in place reasonable organizational, technical, and administrative measures that are designed to protect data from loss, misuse, and unauthorized access, disclosure, alteration, destruction, and other forms of unlawful processing while it is under our control. However, please be aware that the storage and transfer of data cannot always be one-hundred percent secure. 

Third Party Sites

This Privacy Statement does not address, and we are not responsible for, the privacy practices of any third parties, including those that operate sites to which this site links. Including a link on our site does not imply that we or our affiliates endorse the practices of the linked site.

Your Rights: Contact Us

You can request to access, update, correct, and delete your information you provided to us by sending us an email at Keeping your personal data current helps ensure that we can respect your preferences. When you make a request, we may require certain documentation in order to be able to verify your identity before we are able process your request. Your cooperation is necessary to exercise your rights under this Privacy Notice.